FREQUENTLY ASKED QUESTIONS

Yes. As soon as your order ships, we’ll send you a tracking number by email. You can follow your delivery in real time from dispatch to your doorstep.

We accept returns and exchanges within 30-days of delivery. Items must be unworn, unwashed, and in original condition.
Start your return or exchange through our contact us page.

Yes, we offerfree shipping on all orders, delivered securely viaRoyal Mail.

Our customer service team is always ready to assist and ensure your experience with us is smooth and enjoyable.

We’re committed to providing attentive support and making every step of your shopping journey effortless.

If you have any questions or feedback, don’t hesitate to reach out via our contact page or email us at ✉️ info@casual-london.com