Privacy Policy

Last updated: March 21, 2025

Privacy Policy for Olyndra London

This Privacy Policy explains how Casual London (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from casual-london.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For clarity, "you" and "your" refer to you as the user of the Services, whether you are a customer, visitor, or other individual whose information we have collected.

Please read this Privacy Policy carefully.

How We Collect and Use Your Personal Information

We collect personal information from various sources to provide and improve our Services, comply with legal obligations, and communicate with you. The types of information we collect depend on how you interact with us.

What Personal Information We Collect

1. Information You Provide Directly

  • Contact details: name, address, phone number, email.
  • Order information: billing address, shipping address, payment confirmation.
  • Account information: username, password, security questions.
  • Customer support communications: messages and information you include when reaching out.

2. Usage Data

  • Automatically collected data about your interaction with our Site, such as device type, browser, IP address, and browsing behavior, using cookies and similar technologies.

3. Information from Third Parties

  • Vendors and service providers supporting our Site, such as payment processors and shipping partners.
  • Other third-party platforms or advertising partners, when you interact with ads, emails, or social media functionalities.

How We Use Your Personal Information

  • Providing Products and Services: To process orders, fulfill deliveries, manage your account, and respond to inquiries.
  • Marketing and Promotions: To send marketing communications and targeted advertisements, where permitted by law.
  • Security and Fraud Prevention: To detect and prevent fraudulent or malicious activity.
  • Service Improvement and Communication: To enhance our services and provide customer support.

Cookies and Tracking Technologies

We use cookies to improve your experience, understand usage patterns, and deliver targeted advertising. You can control cookies through your browser settings but note that disabling cookies may affect site functionality.

For more information, see Shopify Cookies Policy.