Free shipping
We currently offer free shipping on all orders!
Find answers to common questions about our premium collection
Delivery is free on all UK orders. Most orders arrive within 7–10 working days. We currently ship to the UK only.
Yes. As soon as your order ships, we’ll email you a tracking number so you can follow it to your door.
Check the size chart on the product page. If you’re between sizes, we recommend going one size up.
We accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed and in original condition. Please email us at info@casual-london.com before sending your return so we can process it quickly. Return postage is paid by the customer, unless your item arrived damaged, defective or incorrect.
Email us at info@casual-london.com with your order number and a photo of the issue. We’ll cover the return postage and sort it out at no cost to you.
Email info@casual-london.com or call +44 7463 574450, Monday to Friday, 9am–5pm GMT.
We currently offer free shipping on all orders!
We offer a 30-day return or exchange policy.
Our customer service team is available from Monday to Friday 9:00 - 17:00 GMT.